Wednesday, September 25, 2013

Scammers go door to door, phone customers for payments

In person
Scammers have been preying upon our customers this year using a number of tactics. The latest is a door-to-door approach where scammers use smartphones with credit card scanners. Recent reports from Ozaukee County indicate that scammers go to a residence and claim to be collecting utility payments. We never collect payments in person, and we ask any customers to immediately contact police if they encounter these imposters. These scammers also may be using fake We Energies identification cards. To remain safe and avoid falling victim to a scam, call us at 800-242-9137 to verify if an employee is at your property. When in doubt, do not let a stranger into your home.

On phone
Another ploy is known as the Green Dot prepaid debit card scam, which has targeted our customers and those of many other utilities across the nation. In the Green Dot scam, customers receive phone calls from scammers posing as our employees and are told their service will be disconnected unless they make an immediate payment. They are told to purchase a Green Dot or other type of prepaid debit card, load the card with money and then provide the card number over the phone. The scammers may have a fake We Energies caller ID to make the call look legitimate. Do not comply with callers asking for payment with a prepaid debit card. If you have any questions, call us at 800-242-9137.

WISN-TV story

Scammers also have been targeting business customers.

FOX6-TV story

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