Another ploy is known as the Green Dot prepaid debit card scam, which has targeted our customers and those of many other utilities across the nation. In the Green Dot scam, customers receive phone calls from scammers posing as our employees and are told their service will be disconnected unless they make an immediate payment. They are told to purchase a Green Dot or other type of prepaid debit card, load the card with money and then provide the card number over the phone. The scammers may have a fake We Energies caller ID to make the call look legitimate. Do not comply with callers asking for payment with a prepaid debit card. If you have any questions, call us at 800-242-9137.
Scammers also have been targeting business customers.